.«A company is a group of individuals. No one knows what everyone else knows. We need to tap each other’s knowledge and capabilities in new ways.»

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The Facts

In today’s competitive environment, sharing knowledge and expertise can be critical in driving both individual and organizational success. As such “Knowledge networking” is becoming a new core competency as people start working together to solve common problems.

This happens because while prescribed policy and procedures will always have a place, workers on the ground often need to make on the spot decisions and develop their own solutions to problems as they occur rather than waiting for one to be developed. And they start to understand the power of sharing knowledge, expertise and experience.

Informal networks are then created, in which human nature, including self-interest, leads people to share ideas and collaborate. Informal networks are a powerful source of horizontal collaboration across thick silo walls, but, as ad hoc structures, their performance depends on serendipity and that can’t be properly managed.

Current technologies are often rudimentary. What is missing is a professionally organized knowledge networking solution: not just a knowledge management system, not just a social network, but something that combines my knowledge and my needs in my relation with others to get my work done better and faster.

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Main Benefits

Real organizations are getting real Help & Problem Solving using our solution as it provides a platform for helping the many operate as one because each person can be only a step away from the knowledge that other people have. Consequently, by facilitating collaboration and leveraging organizational expertise our solution provides a central portal for effective Self-service help and problem solving, regardless if it is related to new product development, financial forecasts or competitive intelligence. It creates an environment where insights and employees connect, stimulating focused collaboration so that the maximum brainpower of the organization can be brought together towards a goal.

By giving organizations the means to access the best thinking from everyone, integrating it, this would allow organizations to value the collective knowledge of employees (rather than buy costly external knowledge consultants).

Employees can look across the organization and participate where they have needs or relevant experience, gaining access to workspaces with powerful tools that are context-dependent and bring the structure to make that extremely efficient, too.

Each problem, insight, opportunity and project becomes the center of a “network” populated by the people that want or can contribute to it. It then provides a host of collaborative tools to that network where every insight or opportunity can be discussed, built and evaluated by anyone with appropriate access.

With the implementation of our platform, not only the whole organization wins but, ultimately, the benefit of such a system is reflected most likely in everyone’s bonuses.